![]() ![]() You can also refer to Updating and downloading BIOS, drivers, and firmware for assistance. If the driver cannot be automatically installed, open Device Manager, find the MTP device that is not identified, right-click on the device, and select Update Driver from the shortcut menu to manually install the driver. When the computer is connected to a network, refreshing the Device Manager screen or removing and inserting the USB cable again will restart driver installation automatically. In this case, you will need to reinstall the driver. If none is displayed, or there is a question mark or exclamation mark shown next to the ADB, HDB, or MTP driver under the Android phone or portable device, it indicates that there is an issue with the driver. If not, click the icon in the upper right corner of the Device List section. Go to More Functions> Wi-Fi Settings > Wi-Fi Access Control, and check whether the device is on the Device List of the Trustlist. ![]() Check whether an Android phone or portable device is displayed. If yes, click the icon on the right side of the device to remove the device from the blocklist. Right-click on This PC from the desktop and go to Manage > Device Manager from the shortcut menu.If a rotating circle appears on the USB icon, it means that the driver is being installed. ![]()
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